Privacy Policy
Effective date: October 17, 2026
Who we are
Limitless Systems Inc., doing business as Limitless AV, Deer Park, NY. Call (631) 440-2444. This policy explains how we handle information you provide when you contact us or use our services.
Information we collect
We collect your name, phone number, email address, property address, details about the systems we install and service, and information you give us on calls, in texts, by email or through our website forms.
How we use your information
We use this information to provide and schedule service, answer support requests, send service and appointment updates, handle billing and improve our service.
Who we share information with
We share information only with service providers who help us run our business, such as our phone and texting provider, scheduling systems and email systems, under confidentiality obligations, and when required by law. The additional protections for mobile numbers and messaging consent are set out below.
Text messaging (SMS)
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We use your mobile number only to send the service messages you asked for: visit confirmations and reminders, ticket updates, answers to your support questions, and secure links to information you requested.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Read our Text Messaging Terms for more details.
Data security
We use reasonable administrative and technical safeguards to protect your information against unauthorized access, loss or misuse. No method of storage or transmission is completely secure.
How long we keep information
We keep information for as long as needed to provide service, maintain service and billing records, meet legal obligations and resolve disputes. When it is no longer needed for these purposes, we delete it or make it no longer identifiable.
Your choices
Contact us at (631) 440-2444 to ask us to update or delete your information. Some records may need to be retained for legal, billing or service obligations. You can stop text messages at any time by replying STOP.
Children’s privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can address it.
Changes to this policy
We may update this policy as our services or legal requirements change. We will post updates on this page and revise the effective date.
Contact us
Limitless Systems Inc., doing business as Limitless AV, Deer Park, NY. Call (631) 440-2444.